Blog — NibaChat Agent

Blog

AI agents, DM commerce, and answering customers faster.

Why Facebook and Instagram businesses need AI chat automation

Social-commerce customers expect answers in minutes. Here is why AI agents became essential for pages that sell in DMs.

A realistic breakdown of the hours an AI agent gives back to a small business every week.

From “želim da naručim” to a structured order in your Google Sheet — without lifting a finger.

Reply speed is the highest-leverage conversion factor in DM commerce. The data and the mechanism.

The AI answers the routine; humans handle the delicate. How to draw that line safely.

Serbian, Bosnian, Croatian — DM commerce in the Balkans has its own rules. NibaChat was built for them.