AI chatbot for small Balkan businesses

Balkan social commerce runs on Instagram DMs, cash on delivery, and trust. Customers write “jel ima?”, “može pouzećem?”, “šaljete za Banja Luku?” — short, informal, and expecting a human-fast answer.

Generic chatbots trained for English e-commerce stumble here. NibaChat Agent speaks Serbian, Bosnian and Croatian natively, understands pouzeće and poštarina, and answers with the polite forms local customers expect.

It also respects how these shops actually operate: orders in a Google Sheet, notifications in a Telegram group, one owner doing everything from a phone.

Start free, connect your page in one login, add your ten most common questions — and let the agent take the night shift.