AI agent for Instagram & Facebook messages
Every message answered.
Every order captured.
NibaChat answers questions about price, delivery and stock, takes orders from Instagram and Facebook messages, and hands the tricky cases to your team.
No card · Connect in one step
What it does
A chaotic inbox becomes calm — and profitable.
Repetitive questions — price, delivery, “is it in stock?” — answered the moment they arrive. You keep the conversations that matter; the agent quietly handles the rest.
Answer before the customer leaves
Price, delivery and “in stock?” are answered instantly. You keep the conversations that truly matter.
Orders from messages, no retyping
Name, address, phone and city — collected in the chat and saved to your dashboard and your Google Sheet.
The team steps in only when needed
Words like “complaint” or “agent” instantly mute the bot, flag the chat and notify the team on Telegram.
How it works
Live in an afternoon. Yours forever.
Connect your accounts
One Facebook login links your Page and Instagram. Tokens are encrypted — no Meta console, no code.
Add products and rules
Add your price list, delivery and FAQs — or just paste your site URL to read the catalog. Ten minutes, once.
NibaChat answers and takes orders
Start in draft mode and review every answer. Go live when you trust it. Take over a conversation anytime.
The team handles only hard cases
The agent handles the routine; you and the team step in only when human judgment is needed.
Live demo
Talk to the agent. It answers like your best salesperson.
Short, warm answers — in the customer’s language. Try a few questions on the right. This demo uses canned answers; your live agent replies from your own catalog and rules.
Pricing
Start free. Pay as the inbox grows.
No card to start. Billing is manual for now — pick a plan and we’ll get you set up.
Free
- 100 messages / month
- 50 AI replies / month
- 1 channel · 3 knowledge sources
- Human handoff · Orders in dashboard
- Email alerts · basic analytics
- Community
Basic
- 1.000 messages / month
- 600 AI replies / month
- 2 channels · 10 knowledge sources
- Human handoff · Orders in Google Sheet
- Email alerts · basic analytics
- Email support
Standard
- 4.000 messages / month
- 2.500 AI replies / month
- 2 channels · 25 knowledge sources
- Human handoff · Orders in Google Sheet
- Telegram / WhatsApp alerts · basic analytics
- Priority email
Pro
- 10.000 messages / month
- 6.500 AI replies / month
- 4 channels · 60 knowledge sources
- Human handoff · Orders in Google Sheet
- Telegram / WhatsApp alerts · advanced analytics
- Priority support
Business
- 30.000 messages / month
- 20.000 AI replies / month
- 10 channels · 200 knowledge sources
- Human handoff · Orders in Google Sheet
- Telegram / WhatsApp alerts · advanced analytics
- Dedicated support
Enterprise
- ∞ messages / month
- ∞ AI replies / month
- ∞ channels · ∞ knowledge sources
- Human handoff · Orders in Google Sheet
- Telegram / WhatsApp alerts · advanced analytics
- Dedicated + SLA
FAQ
Everything you’re wondering, before you sign up.
Do I need technical knowledge?+
No. You log in with Facebook, pick your page, and the agent is connected. No Meta developer console, no code, no terminal.
Will it invent prices or promises?+
No — the agent answers only from the knowledge you give it. When unsure, it says the team will check and hands the conversation to you.
What about complaints and unhappy customers?+
Keywords (complaint, problem, agent, human…) instantly mute the bot, flag the chat and notify you on Telegram.
Can I test it before it talks to customers?+
Yes — draft mode prepares answers without sending, and a built-in test chat lets you interrogate it privately first.
Which languages does it speak?+
Serbian, Bosnian, Croatian and English, with polite forms. It replies in the language the customer writes in.
How is it billed?+
A free plan to try it, then paid plans by message volume. Billing is manual for now — no card to start.
Stop losing customers in the inbox.
Let NibaChat answer and take orders while you run the business. Connect in a couple of minutes and watch it work.